Crew Planning & Control Officer
Flight Operations · Athens, Greece · Full-time · Open for application
We are looking for a highly organized, proactive and detail-oriented Crew Planning & Control Officer (CPCO) to join our Crew Planning & Control Department.
About the Role
The Crew Planning & Control Officer reports directly to the Crew Planning & Control Manager and has an operational role focused on the day-to-day execution and monitoring of crew scheduling activities.
The successful candidate will be responsible for ensuring that Flight and Cabin Crew are assigned to flights and duties in accordance with established rosters, while maintaining full
compliance with applicable EASA regulations, Flight Time Limitations (FTL), company procedures, operational requirements, and safety standards.
The role requires the ability to work effectively in a dynamic and time-critical airline environment, responding promptly to operational changes and ensuring continuous crew coverage.
Key Responsibilities
- Develop, maintain, and monitor crew schedules and rosters on a daily, weekly, and monthly basis.
- Ensure that crew members are appropriately assigned to all scheduled flights and duties.
- Ensure compliance with applicable EASA regulations, FTL requirements, rest periods, duty limitations, and company procedures.
- Monitor crew legality and availability, and identify potential operational or regulatory issues in advance.
- Make real-time adjustments to crew rosters in response to delays, cancellations, crew absences, schedule changes, and other operational disruptions.
- Reassign crew members when required to ensure flights remain adequately staffed and operated within all applicable legal and operational requirements.
- Communicate with crew members regarding their schedules, roster changes, assignments, and last-minute operational requirements.
- Respond to and address crew queries relating to duties, rest periods, roster changes, and scheduling matters.
- Monitor crew hours and maintain accurate records in accordance with applicable regulatory and company requirements.
- Coordinate with relevant operational departments to ensure effective crew coverage and smooth daily operations.
- Assist with the preparation of crew planning and control reports and provide relevant information to the Crew Planning & Control Manager.
- Support the maintenance of accurate crew records and documentation required for operational and compliance purposes.
- Assist with the preparation of documentation and records for internal and external compliance audits.
- Perform administrative duties related to crew scheduling, roster changes, leave requests, and other crew planning activities.
- Assist with the coordination of crew transportation, accommodation, and other positioning arrangements when required.
- Monitor operational developments and pro actively identify potential crew-related issues that may affect flight operations.
- Perform any other duties related to Crew Planning & Control as assigned by the Crew Planning & Control Manager.
Requirements
- Previous experience in crew planning, crew rostering, crew control, flight operations, or a similar airline operational position is highly desirable.
- Good understanding of airline crew scheduling and rostering principles.
- Knowledge of EASAAircrew Regulations and Flight Time Limitations (FTL}.
- Strong organizational and analytical skills with excellent attention to detail.
- Ability to make effective decisions under pressure and within strict operational timeframes.
- Ability to manage multiple priorities in a fast-paced operational environment.
- Excellent communication and interpersonal skills.
- Good knowledge of Microsoft Office, particularly Excel.
- Experience with crew management or rostering systems will be considered an advantage.
- Ability to work independently as well as effectively within a team.
- Flexibility to work shifts, weekends, and public holidays as required by the operational nature of the role.
- Excellent command of the English language, both written and spoken.
Qualifications
- Degree or diploma in Aviation, Airline Operations, Transport Management, Business Administration, or a related field will be considered an advantage.
- Previous experience within an airline operational environment is highly desirable.
- Knowledge of EASA Aircrew Regulations and ORO.FTL.
Ready to apply?
Send your cover letter and CV, including the qualifications and experience relevant to this role. Only shortlisted candidates will be contacted.
Apply for this role